All Seasons Customer Charter Service
As
a means of increasing our level of customer service to you, our most important
goal is one of total satisfaction, and for that very reason
All
Seasons Cleaning are committed and undertake in our service charter to you the
following;
1. To work professionally at all
times, capturing our code of ethics below;
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You can rely on us
to arrive on time and look and act
professionally at all times.
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We treat your home with
respect - so you will
have minimum disruption to your life.
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We move the furniture for
you - to save you the
hassle.
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We make sure you get the best
results - We are
trained with the latest carpet and upholstery cleaning
equipment and techniques.
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We can tackle all of the tasks to
make your home look
spotless - including
spot and stain removal.
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All
Seasons are members of internationally recognised trade associations - so you can be sure that our advice is up to
date.
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We make sure your home stays
clean - we also
offer fabric protection and maintenance plans.
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We help anyone with allergy
problems - we can carry
out the latest anti-allergy
treatment
2. Proud to utilise the most
professional equipment available.
3. NCCA and IICRC – being members
and the certification…what does this bring you as the customer? Total
piece of mind….
4. The very best in Healthy Home
Chemicals….provided by Alltec Network – An awesome group of committed
guys!
5. Part of the Alltec Select Team
and Success Coach – a National Network of Carpet Cleaners who meet four
times a year; pushing the
boundaries on service level, and increasing standards throughout the
industry.
6. Understanding the customers
needs, through a Cancellation & “Our Ability to Change” Policy
agreed by you….. The Client.
We
are 100% committed to Customer Service and look to retain our level of business
for years to come….and we are proud of our
associations and our
testimonials are available at any time confirming our customers level of
happiness…
We commit to always looking to
improving our service, by listening to any feedback and implementing
your comments on a regular
ongoing
basis….
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